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Why don't 'Today' and 'Next 7 Days' show no entries after IOS 7.0.3 update

CA

I'm having issues all of a sudden - similar to those above - on my iPad & iPhone - since IOS 7.0.3 and before any the clocks went back for winter this weekend. PC add-in for Chrome is fine.

"Today" shows only items in the past not yet completed but none for today although there are valid entries entered (& showing on the Chrome add-in on my PC)

"Next 7 Days" shows the next next & days as if there are no entries - but none for the next 7 days (although I have entries for each of these days....)

I've tried logging out, resetting the devices, un-installing & reinstalling......and every combination of these!

I'm a premium member and feeling let down.

Please fix this ASAP!!!

All responses

CA
Craig Adams premium
Replied on Oct 28, 2013 - 11:34 UTC

Just checked again - the iPad is 7.0.2; the iPhonen 7.0.3 - but same problem on both devices.

David Trey staff
Replied on Oct 28, 2013 - 13:06 UTC

Hello Craig,

We're sorry to hear that, but we can't reproduce this issue. I've just checked on iOS 7.0.3 and the latest version of our app and all tasks are there - tasks due today, tasks due within a week on the 7 days view, also newly added tasks show up right away.

Please try to delete our iOS app, reboot the phone and reinstall it and see if it helps.


Best regards,
David

CA
Craig Adams premium
Replied on Oct 28, 2013 - 13:53 UTC

Hello David,

I did try as suggested but sorry to say no change on iPad or iPhone.

David Trey staff
Replied on Oct 28, 2013 - 14:14 UTC

Craig,

Unfortunately, I still can't reproduce this issue, but I've passed it to the developers and we're looking into it now.


Best regards,
David

CA
Craig Adams premium
Replied on Oct 28, 2013 - 14:24 UTC

Thank you David, I really look forward to a solution.

JD
Jonathan Dudley
Replied on Oct 28, 2013 - 16:02 UTC

Today is showing my 1 overdue task, but is not showing the four tasks due today. These tasks are showing on the web version, and the iPhone app badge is showing 5 correctly.

JD
Jonathan Dudley
Replied on Oct 28, 2013 - 16:03 UTC

Just to clarify for the statement above "Today is showing my 1 overdue task, but is not showing the four tasks due today", I was referring to the iPhone app.

David Trey staff
Replied on Oct 28, 2013 - 17:20 UTC

This issue should now be fixed. Please resync the data or make a minor change on your task list or log out and back in to see the changes.


Best regards,
David

JD
Jonathan Dudley
Replied on Oct 28, 2013 - 19:58 UTC

Great - after logging back out and in I can see the task - thanks!

CA
Craig Adams premium
Replied on Oct 28, 2013 - 22:57 UTC

Same - logged out & then back in again......all back to normal.

Big thanks to you all!!