+ Add Question

Reminder function with iPhone Sync

Dear Todoist Team,

I've upgraded my account on Oct 17th, and found out that only my iPad Mini is registered as the device I have. But actually I have iPad mini (already registered), iPhone 5, and Windows 7 application. How can I register my iPhone as another device which I would like to receive notification by syncing the data? Thanks!

BR, Jun

All responses

David Trey staff
Replied on Oct 20, 2013 - 11:47 UTC

Hello Jun,

Please try to delete the iOS app, reinstall it, then log in through it making sure you use the same login credentials and method and add one new task to it and sync.


Best regards,
David

Jun Zheng
Replied on Oct 22, 2013 - 03:45 UTC

Hi David,

Sorry, this doesn't work. I tried several times, but still can't see my iPhone in the device list. Could you please check with my ID: jun.zheng@outlook.com? Thank you!

BR, Jun

Brendon Wadey staff
Replied on Oct 22, 2013 - 03:48 UTC

Jun,

Please confirm, you have uninstalled and re-installed Todoist on your iPhone and still does not show within the list of devices?

Please try uninstalling all apps on all mobile devices, within the Settings on Todoist.com, remove all devices listed. Then reinstall the app.

Thanks,
Brendon.

Jun Zheng
Replied on Oct 22, 2013 - 04:11 UTC

Hi Brendon,

Thank you! Now I see both my iPad and iPhone are on the device list! Thank you! The problem solved!

BR, Jun