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Double Ups

SB

I am getting double up of tasks on my iPhone and iPad when it syncs ?

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David Trey staff
Replied on Oct 08, 2013 - 13:16 UTC

Hello Steve,

Please try to delete the iOS app and reinstall it. If the issue persists, please tell me:
- What version of iOS are you using?
- Which version of our app are you using?
- Does this occur on all devices, that is - between the iOS app and the web-app and vice-versa?


Best regards,
David

Frederik Christen Hedelin Dalum premium
Replied on Oct 22, 2014 - 10:58 UTC

I have the same problem. Some new tasks appear double on my iPhone, but only if they are created on the iPhone. Is this a general problem?

David Trey staff
Replied on Oct 22, 2014 - 12:16 UTC

Hello Frederik,

This is an issue we can't reproduce so far, but if there's anything, any little detail that you remember that might have caused this (the way you've added this task, its properties etc.), please let us know. Once we can trigger this bug even once, we can fix it.


Regards,
David

Frederik Christen Hedelin Dalum premium
Replied on Oct 23, 2014 - 14:18 UTC

Hi David

Strange. Mine does it quite often, even though i deleted and re-installed the app. This is how it appears on my phone:
When I am on my "today" page on the iOS app (all updated), I click "+" and fill in some information, sometimes I change the date with the shortcuts other times the scroll wheel. I think it is mostly when I use the blue labels like "tomorrow" that the double task appears. The double task then does not sync to my Macbook, only one of the tasks.
Very strange...

David Trey staff
Replied on Oct 23, 2014 - 19:54 UTC

Frederik,

Thank you for this information, I've passed it to the developers, hopefully we can finally fix this issue soon. Sorry for the inconvenience.


Regards,
David