+ Add Question

The app chrases on my iPhone 3g

O

I'm preminium user and the program has worked perfectly for two days, but now I can not open it. it crashes when I open it. i have a iphone 3g. I have reinstaled the program several times, but it still chrases. The app works perfectly on my iPad 2 and my iMac.

All responses

Brendon Wadey staff
Replied on Sep 26, 2013 - 17:46

Hi there,

Which version of iOS are you running? Are you jailbroken? Is there anything that you installed, or changed, edited in the past 2 days when this started?

I would suggest logging out of the app and back in again.

Thanks,
Brendon.

O
ordogtekst premium
Replied on Sep 26, 2013 - 18:59

I´M running iOS 6.1.3
I`m not jailbroken.
I can´t log out of the app - when I start it, the "today-page" starts to load and the it chrases.

Brendon Wadey staff
Replied on Sep 26, 2013 - 20:17

Hi,

Do you have any custom start pages selected with your account? If you do, please try setting to to something else or default, and see if the crashes continue.

Also, make sure you are updated to the latest version of our app.

Thanks,
Brendon.

LS
Linda Schillo premium
Replied on Sep 26, 2013 - 22:20

My iPad app keeps crashing. It opens and then immediately closes. Using iOS7 and most up to date app. Please help. Thanks! :)

Brendon Wadey staff
Replied on Sep 26, 2013 - 22:23

Hi Linda,

Please try uninstalling the app, and re-installing it. We are also working on an update for iOS7 that should resolve many issues. We hope to have it released soon.

Thanks,
Brendon.

LS
Linda Schillo premium
Replied on Sep 26, 2013 - 22:29

Thanks Brendon! That fixed the issue. Yippee! Have a great night!