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livesync

Hi,
I updated to ios7 on both my iPhone and iPad.
I have notifications on the lock screen saying live sync.
How can i get rid of them ? I have 3 in a row very often.
thank you


All responses

David Trey staff
Replied on Sep 20, 2013 - 13:16 UTC

Hello Cyril,

Please let us know what version of our app are you using and send a screenshot showing this to david@doist.io and brendon@doist.io


Best regards,
David

Greg Smith premium
Replied on Sep 20, 2013 - 14:13 UTC

Yeah, I'm having this issue as well. I'll provide screenshots and info to the above addresses as well.

Brendon Wadey staff
Replied on Sep 20, 2013 - 14:57 UTC

Hi,

The issue should be resolved now. Please try logging out of the app, and back in again. If that does not help, please re-install the app.

Thanks,
Brendon.

cyril trebuchet premium
Replied on Sep 20, 2013 - 15:24 UTC

I've send them everything

Brendon Wadey staff
Replied on Sep 20, 2013 - 15:25 UTC

Cyril,

Please follow the above instructions, as the issue should now be resolved. Let me know if it continues after doing so.

Thanks,
Brendon.