+ Add Question

Notifications not working at all on iOS?

I've noticed that reminder notifications I've set up via website for specific items has not once shown up on my phone. Tested it again today using the various methods (SMS, email, push) and none have worked. Test notifications seem to work but reminders for specific "to do" items do not.

Also, is there a reason why I cannot choose between relative and absolute time?

Also note I've tried the <remind today at time> method on a line item in the app and I've yet to see a reminder.

All responses

David Trey staff
Replied on Sep 05, 2013 - 14:44

Hello Erwin,

We're sorry for the inconvenience, there was a bug in the notification system and we've just fixed it, you should now receive all new notifications.

Regarding the difference between relative and absolute reminders - you can only use relative reminders if the task itself has a due time so that it can relate to it when you set the reminder to "30 minutes before deadline" (there must be some deadline). While absolute reminders don't require that because they have their own date and time.

We will improve the way reminders are added and managed on the iOS app soon to match the way it works on Android now.


Best regards,
David

Erwin Geronimo premium
Replied on Sep 05, 2013 - 21:06

David,
It's working fine now. Thank you very much for the prompt response and quick fix! Looking forward to the upcoming iOS app update. Thanks again!

Erwin