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Crashing on add task

R

I'm experiencing crashing any time I hit the plus button to add a task. Running ios7.

All responses

Brendon Wadey staff
Replied on Jul 27, 2013 - 19:26 UTC

Hi There,

Please tell me - do you use the iOS 7 beta right now? We're aware of this kind of issue, but only when used with the latest iOS 7 beta (and can't fix it as it's a problem on the iOS side).

Thanks,
Brendon.

R
rldovejr premium
Replied on Jul 27, 2013 - 19:29 UTC

Yes I'm running ios7 beta. Hopefully the next beta will solve the problem. Thanks for the quick response.

Michael Lapidakis premium
Replied on Jul 29, 2013 - 18:39 UTC

iOS 7 Beta 4 and the issue still exists. Please make sure this is indeed an issue on Apple's end. I'd hate for iOS 7 to launch with this issue still persisting. You'd have a few thousand very unhappy customers. From my experience with other apps, this is not a common problem.

If you're looking for beta testers to help out before the launch, I'd be happy to volunteer.

Brendon Wadey staff
Replied on Jul 29, 2013 - 21:10 UTC

Hi Michael,

Thanks for the report. We are aware that it's still an issue, and we are looking into it.

Thanks,
Brendon.

T
Tadas
Replied on Jul 30, 2013 - 09:47 UTC

Please please please do something about it, maybe some hack till apple fix the bug or something? todoist is useless on my phone for some time now :( I can't even count how many times it failed to do its job when I was away from pc, very sad

T
Tadas
Replied on Jul 30, 2013 - 09:49 UTC

by the way I'm a new user who is deciding to purchase subscription, but at the moment I don't feel confident that such problems won't happen again

David Trey staff
Replied on Jul 30, 2013 - 10:38 UTC

Hello Tadas,

We're sorry for the inconvenience, we're looking into this right now. We can assure you that such issues don't happen at Todoist when used with any final release of a system or a browser. We can never guarantee any functionality on any beta or dev builds of systems and browsers.


Best regards,
David

Michael Lapidakis premium
Replied on Jul 30, 2013 - 11:29 UTC

Tadas,

As a temporary work around, you can email tasks into lists. It's far from perfect but this is another option for you.

Alvaro Torres Tatis premium
Replied on Aug 02, 2013 - 03:29 UTC

If you're looking for beta testers to help out before the launch, I'd be happy to volunteer. The app always crashing on add task.

Michael Lapidakis premium
Replied on Aug 06, 2013 - 23:09 UTC

It looks like iOS 7 beta 5 resolved the problem with task adding. I'll never question you guys again! ;)