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iphone app keeps crashing upon open

L

I'm using version 6.0. Didn't have this problem before the update. It either crashes as soon as open or as soon as I touch the screen anywhere. If it succeeds in opening, I've tried waiting several minutes to make sure it was "done" first, but it still crashes when I touch. Not EVERY time, but more than not. I've tried killing it and reopening, still no dice. Any suggestions?

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David Trey staff
Replied on Jul 23, 2013 - 21:28 UTC

Hello Laura,

Please delete the old and the new app from your phone, then reinstall just the new one. If this won't help, please tell me - what version of iOS are you using?


Best regards,
David

L
Laura premium
Replied on Jul 24, 2013 - 00:12 UTC

Deleted and reinstalled and it seems to work so far, thank you. For the record, I'm using iOS 6.1.3