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Tasks out of order on iPhone 4

JH

Hi - for some reason my tasks on my iPhone aren't showing in the same order as they do on my web app. On iPhone it looks like all tasks are first grouped according to priority, then due date, so it's just a jumbled mess. On my web app it's grouped according to due date first, which is how it should be. How can I fix this?

All responses

David Trey staff
Replied on Jan 15, 2013 - 18:20 UTC

Hello Jonathan,

Please tell me - are you referring to tasks within the same project or tasks on the today, overdue view? Are you viewing the same task list on both the web and the iPhone app?


Best regards,
David

JH
Jonathan Hukill
Replied on Jan 15, 2013 - 18:30 UTC

David - I am viewing the same task list on both web app and iPhone. The issue is occurring with tasks on both the today view and the 7 days view.

David Trey staff
Replied on Jan 15, 2013 - 20:46 UTC

Jonathan,

Unfortunately, I can't reproduce this issue. Both on the web-app and the iOS app, tasks on the today view are sorted primarily by due time and secondarily by priority.

So a task due today at 14:00 will be above a task due today at 20:00 regardless of their priority. Please confirm if you're using due times within these tasks.


Best regards,
David

JH
Jonathan Hukill
Replied on Jan 15, 2013 - 21:18 UTC

Yes, I am using due times. All of the due times in question are recurring. I just reinstalled the iPhone app but am having the same problem, all of the tasks are still ordered according to priority first.

What is unusual is that many of the nonpriority due times tasks are not even in order with themselves. On one part of my screen, I'm looking at a 10PM task, then a 9PM task, then 10PM, then another 9PM task.

David Trey staff
Replied on Jan 15, 2013 - 23:24 UTC

Jonathan,

Please tell me - are any of these tasks sub-tasks?


Best regards,
David

JH
Jonathan Hukill
Replied on Jan 16, 2013 - 12:20 UTC

Yes, some of them are. However it is not just subtasks that are out of order, all tasks appear that way.

David Trey staff
Replied on Jan 16, 2013 - 12:38 UTC

Jonathan,

Please clarify - in the example, you've mentioned earlier, where you see tasks sorted:
- 10pm
- 9pm
- 10pm
- 9pm

Are any of these 4 tasks sub-tasks? If so, could you please point out which ones? Unfortunately, we still can't reproduce this issue.


Best regards,
David

JH
Jonathan Hukill
Replied on Jan 16, 2013 - 12:43 UTC

All of my main tasks are very broad and general (i.e. Personal, Misc, Finances) and I don't actually have any due dates for any of those. They're just more for keeping all of my actionable tasks sorted.

So if anything under one of these main task categories qualifies as a subtask, then yes all 4 (10, 9, 10, 9) would be subtasks.

David Trey staff
Replied on Jan 16, 2013 - 14:49 UTC

Jonathan,

Thank you for clarifying, we're currently working on improving the display of sub-tasks in general on our mobile apps and we hope this will fix this issue.


Best regards,
David