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Strange sync problem

I noticed that I received a notification for a task that I completed at 12:15am this morning. As you see in the screenshot, I received the notice at 6:15am this morning (about 6 hours AFTER I completed the task). I completed the task on my iPhone and received the notification on my iPhone. Any reason/thoughts about this?

Screenshot: http://d.pr/i/IB1C

Thanks,
Michael

All responses

David Trey staff
Replied on Dec 20, 2012 - 10:49

Hello Michael,

Please tell me - are you in a 6 hour delayed timezone (with respect to UTC)? What are your timezone settings on Todoist, your computer and your phone?


Best regards,
David

Michael Ramm
Replied on Dec 21, 2012 - 08:45

I am in a -6 (Central Time) time zone. And all of my timezone settings across devices are correct (-6 Chicago/America).

I even looked at my Todoist app when I noticed the alarm going off at 6:15am and the task was still crossed out.

I don't think it is a timezone issue because I completed the task at 12:15am and i heard the notification go off at 6:15am.

David Trey staff
Replied on Dec 21, 2012 - 10:41

Michael,

Please clarify :
- What was the due date and time of the task in question?
- What time was the reminder set to?


Best regards,
David

Michael Ramm
Replied on Dec 21, 2012 - 11:08

The task was set for 6:45 am on Thursday 12/20/2012.
The task reminder is set for 30 mins prior.
The task was completed at 12:15ish am on Thursday 12/20/2012.
The reminder notification still hit at 6:15 am.

David Trey staff
Replied on Dec 21, 2012 - 14:36

Michael,

I will pass this issue to the developers, as it may be possible that undelivered notifications may incorrectly be re-sent, but please tell me - what was the exact due date of the task? Was it "Thursday at 6:45 am" or maybe "every Thursday at 6:45"? What exact syntax was used with this task?


Best regards,
David

Michael Ramm
Replied on Dec 21, 2012 - 16:08

It was "Thurs @ 6:45am". It was a one time task, so there was no repetition.

David Trey staff
Replied on Dec 22, 2012 - 06:25

Michael,

We weren't able to reproduce this issue so far. Please tell me, did you complete this task while you were online and this change has been synchronized?


Best regards,
David