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Android app not syncing with website

RK

After the latest update of the Android app (3.0.5), todoist on my phone is showing several active tasks that were previously marked as completed. These tasks are not showing up when I access todoist via the website. I have tried to refresh the list on my phone, but that has no effect.

All responses

Håkan Hansson premium
Replied on Jan 27, 2014 - 11:17 UTC

Having a similar problem today. Tasks in Gmail are not synced with Android even after several hours.

Håkan Hansson premium
Replied on Jan 27, 2014 - 12:01 UTC

When adding new och changing existing the might show up. But not un-edited posts.

SL
Stefan Looström premium
Replied on Jan 27, 2014 - 12:01 UTC

I'm experiencing the opposite today - tasks I completed via my Todoist Android app yesterday, show up today as uncompleted on the website.
I've refreshed Android Todoist and then on the computer several times (this has helped before), and cleared today's browser (Firefox 26.0) cache on the computer. Nothing seems to help.

SL
Stefan Looström premium
Replied on Jan 27, 2014 - 12:12 UTC

I think this is related - if not, sorry for the OT.
But now two tasks (website) refuse to be changed in any way. I've tried to move them to today in all ways I know of, or complete them. They just come back, with due date yesterday evening.

David Trey staff
Replied on Jan 27, 2014 - 13:19 UTC

Hello,

We will release version 3.0.6 today, please let us know if the issues persist there as well. Sorry for the inconvenience.


Best regards,
David

Håkan Hansson premium
Replied on Jan 28, 2014 - 06:34 UTC

Well, this is a serious problem. And yet no update.

If I can't rely on neither web client nor smart phone client then the product is pretty useless. Pity because functionality is excellent.

David Trey staff
Replied on Jan 28, 2014 - 12:53 UTC

Hello Håkan,

We're very sorry for the inconvenience. Although we can't reproduce this issue, version 3.0.6 (which should be released today) will address it.

For now, please try to clear the app's cache and see if it helps.


Best regards,
David