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No Login with Google account on Google Galaxy Nexus phone

I can not log in with the android app using my Google account on my (Google) Samsung Galaxy Nexus phone. The phone is on android 4.3.
Even after restarting the phone I constantly get the message "Unknown error. Please try again in a few seconds."

I also use todoist on a nexus 7. No problems there

All responses

Brendon Wadey staff
Replied on Jan 23, 2014 - 17:23

Hi Carsten,

Please make sure it is updated to the latest version of our app, 3.0.4 and try clearing the data for the app.

Regards,
Brendon.

Carsten Lilge premium
Replied on Jan 23, 2014 - 17:39

Thank you for the reply, Brendon.

It was the latest version, but I went ahead and:
-deleted all data
-stopped the app
-uninstalled the app
-turned phone off
-reinstalled the app

Same result.

Please look into it.

Kind regards, Carsten

Brendon Wadey staff
Replied on Jan 23, 2014 - 18:18

Hi Carsten,

If you head to the Todoist.com website, top right corner and click on Settings. Under Account, click on "Issue a new API Token". Once you do that, are you able to sign in?

Regards,
Brendon.

Carsten Lilge premium
Replied on Jan 23, 2014 - 18:43

Hi Brendon,

I created the new token and deleted all data from the app, then tried again. No change.

Regards, Carsten

Brendon Wadey staff
Replied on Jan 23, 2014 - 20:11

Carsten,

If you log into then account on the web, add a password for yourself and then log into the Android app with email/password instead of with Google, does it work?

Regards,
Brendon.

Carsten Lilge premium
Replied on Jan 23, 2014 - 20:56

Thank you, Brendon. That did it.
Have a nice day.
Regards, Carsten