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So there is still no in-app notifications?

R

I was told on Google Play that the new version would have in-app notifications (without push messaging), because I criticized the app for being absurd to charge for in-app notifications despite being one of the best task management tools I am using.

Here is the reply from Todoist.

"Jude, we're sorry to hear that. The push notifications are not generated by the app, we use Google's servers which send them out. We will consider (and we're working on it) to implement actual in-app notifications in future updates."

So just curious whether the above mentioned in-app notifications made to the latest version.

All responses

Brendon Wadey staff
Replied on Jan 21, 2014 - 21:04

Hi There,

Yes, the new Android app should have support for fully offline reminders. I will double check with then devs, as many things have changed recently. When did you receive that reply?

Have you tested to see if this works?

Regards,
Brendon.

R
ranhiru
Replied on Jan 21, 2014 - 21:12

The reply was given on November 21, 2013 and yes, I set reminders to my tasks but I didn't see any.

Brendon Wadey staff
Replied on Jan 21, 2014 - 23:50

Hi,

So you created a reminder on the app for a task. You were then offline, and you did not receive that reminder?

I am talking with the developers about this, and will get back to you with more information. Meanwhile, which version of Android are you running?

Thanks,
Brendon.

R
ranhiru
Replied on Jan 22, 2014 - 00:34

Yes. I see the small reminder icon next to the task and when it's time to be notified, nothing happens. It's not even there in the notifications panel. I am using Android 4.3

Brendon Wadey staff
Replied on Jan 22, 2014 - 09:55

Hi,

We are looking into this issue now. Sorry for the trouble.

Thanks,
Brendon.

Smokie Lee premium
Replied on Jan 22, 2014 - 11:16

I am also not receiving in app notifications, but I'm also "online." Does one have to be "offline" (as in not connected to a mobile or wi-fi network) to receive notifications on Android?

Brendon Wadey staff
Replied on Jan 22, 2014 - 11:21

Hi,

Please tell me, does your tasks actually have the clock/reminder icon next to it?

Regards,
Brendon.

Smokie Lee premium
Replied on Jan 22, 2014 - 12:32

No, there is no reminder icon next to my task. It has a due date and time, but when I select the task, choose "more" and "Reminders" it says that I have to be a premium user.

I thought that reminders on the Android app with Todoist Next were supposed to be part of the free service? Is this not accurate?

David Trey staff
Replied on Jan 22, 2014 - 13:35

Hello Smokie,

Unfortunately, reminders are still a Premium feature. The main new feature of Todoist Next is the ability to share projects among multiple users. The past free vs. Premium feature set remains.


Best regards,
David

Smokie Lee premium
Replied on Jan 22, 2014 - 13:44

From Brendon to the OP (who is also on the free plan):

"Yes, the new Android app should have support for fully offline reminders."

So, which is it? Does it have support for reminders but only in the premium version?

I also see on Google Play that the description says "NEW! Get instant notifications for updates and new comments" Perhaps you should change the description to be more clear that these notifications are either not for free users, or aren't the same as reminders since many people feel that reminders and notifications are interchangeable.

I have nothing more productive or helpful to say about this, so I will stop here.

Smokie Lee premium
Replied on Jan 22, 2014 - 13:46

I'd also like to note that the OP is not a premium user, so telling him you'd look into an issue that turns out it isn't an issue is pretty poor support, in my opinion.

You could have saved the OP, myself, and 2 support people time by stating that this was not available in the premium version and clarifying what the Google Play store description means.

David Trey staff
Replied on Jan 22, 2014 - 13:53

Hello Smokie,

We're very sorry for the inconvenience and the confusion. Reminders were and are a Premium feature. The new notifications are the in-app alerts, which, as the description says, are about "updates and new comments" (that other users in a shared project may add).

These in-app updates that you see through the bell icon whenever someone does something (assign a task, post a comment) in a shared project are free, but that's a completely new and different feature than reminders that you can set to a task to get an alert that the task is upcoming.


Best regards,
David

R
ranhiru
Replied on Jan 22, 2014 - 17:46

All I can say is that it's a joke that such a great looking and feature rich application cripples the most basic feature of a to-do app. Here is part of a conversation I had with Todoist yesterday.

Me: Hello Todoist, how are you doing today? Let's see what you are capable of. After all, you are "Next".

Todoist: I'm fine sir. Indeed. I am capable of many things.

Me: I have some tasks that I need to keep track of.

Todoist: Here you go good sir, add all the tasks in to this beautiful interface of mine.

Me: Alright, don't forget to give me a reminder to read "How to effectively manage your tasks by taking a look at them every once in a while to make sure you haven't forgotten them" . Great book!

Todoist: Funny you should say don't forget, sir. This little clock icon next to to your task says that I will remind you!

(Later)

Me: Oi, where's my reminder?

Todoist: You still haven't fed me a gold coin.

Me: WTF?

Todoist: Well I'm the latest of my kind. I'm the "Next". I'm the most beautiful and well crafted of my generation. FEED ME HUMAN! FEED ME GOLD!

Me: Well, I'll stick to Any.do until you come to your senses!