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I purchased TD premium and its install on my laptop and desktop but when I downloaded and installed the app on my phone none of my projects or tasks are there?

GN

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Brendon Wadey staff
Replied on Jan 21, 2014 - 00:14 UTC

Hi Gerald,

Please confirm if you have indeed signed into the same account on each device, please sign out and back in so to do so. If you signed in with Google on one, it needs to be done on others.

Regards,
Brendon.

GN
Gerald Nuzum premium
Replied on Jan 21, 2014 - 00:29 UTC

I'm using the outlook version of TD on my computers (they) work fine...my outlook contacts, emails, and calendar are synced on my computers and phone via Google Apps..could this be a problem? Is there a TD apps for Outlook?

Brendon Wadey staff
Replied on Jan 21, 2014 - 00:49 UTC

Gerald,

You just said you installed our TD plugin for Outlook, is that not the case? How are you signing into the plugin, through email/password combination or through Google? Are you doing this on all platforms?

This is the only way sync would not work, is that you are signed into multiple account.

Regards,
Brendon.