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Reminder bug for recurring tasks

If a task is recurring I can't set predefined reminders like "10min in advance" or "1 hour in advance". When I will set such a reminder, an error message occurs, like "first I should set a date for the task". But a date is already set (together with a recurring time-frame)

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Brendon Wadey staff
Replied on Aug 23, 2013 - 17:49 UTC

Hi There,

What is the reminder that is already attached to the task? What exactly did you enter into the date area?

Do you receive an error message or does it just not work? Does this happen on the Web version as well?

Thanks,
Brendon.

rhuesser premium
Replied on Aug 23, 2013 - 17:58 UTC

I have two screenshots, where you see what I have entered and what's the error message. Is there a possbility to send you these screenshots?
Btw. on the web version, I don't see the possiblity to enter reminders in the same way as in the Android version. Therefore I can't say if this happens also in the web version.

David Trey staff
Replied on Aug 23, 2013 - 18:16 UTC

Hello,

You're welcome to type in the date you've used for the task right here or send shots to david@doist.io and brendon@doist.io

Please note that in order for relative reminders to work, the task must have a due time. That is - it should be "every day at 2pm", for example, so that the app will know when exactly you want the reminder otherwise "1 hour before" can't be set as it's unknown "before what" should it be sent.

To set reminders on the web, please right-click on a task, choose "Reminders" from the context menu and you can also set relative and absolute reminders there.


Best regards,
David

rhuesser premium
Replied on Aug 23, 2013 - 18:25 UTC

Hi,

On the web page, when I will add a reminder to the task, relative reminders are not enabled. For the rest I will send you the screenshots soon.

Best regards,
Roger

rhuesser premium
Replied on Aug 23, 2013 - 18:32 UTC

Hi all,

Sorry, in the screenshots is a date in the past, but the same error occurs also, when the date is in the future.

Best regards,
Roger

rhuesser premium
Replied on Aug 23, 2013 - 18:40 UTC

Hi all,

And another sorry. I analized the case a bit more. If I set the first date at the beginning in the future, everything works fine.

But if I set the first date in the past und mark the first task of the series as completed, then the next date of the task occures is in the future. In that case, I will add a relative reminder (because I forgot to do this when I entered the task series). So, when I update such a task, it's not possible to set a relative reminder. Maybe this works as designed? From my point of view, I should be able to change relative reminders, whenever I want.

Best regards,
Roger

David Trey staff
Replied on Aug 23, 2013 - 18:40 UTC

Roger,

Thank you for the screenshot. As I've replied to your email, this issue is caused by the lack of a time for the task. Please set it to "every 4 days at 18:20" or "ev 4 days @ 18:20 starting 28 Aug" in order to be able to add relative reminders.

If you don't want to add a time, you can use absolute reminders and simply type "every 4 days at 16:00" within the reminder menu so only the reminder will have a time and absolute reminders can also be recurring just as tasks.


Best regards,
David

rhuesser premium
Replied on Aug 23, 2013 - 18:44 UTC

David,

Sovled! When I enter a date AND time everything works perfect!

Many thanks for your help and best regards,
Roger