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Not getting task reminder notifications since updating to 2.0.x

AM

Since updating to the 2.0.x version of Todoist the reminder notifications for my tasks have stopped working. I have some tasks due at 7am and prior to version 2.0.x I was alerted to these 30 minutes prior, i.e. at 6:30am. Now I'm not getting any notifications at all.

How can I get these reminders about due tasks working again?

All responses

Brendon Wadey staff
Replied on Aug 21, 2013 - 16:03 UTC

Hi Adam,

Just to confirm, please make sure you have updated to the latest version which was just pushed out (2.0.3) which could resolve any issues you are having.

If you create a new task with a reminder, do you receive them? If you edit these tasks, and save it, do the reminders then work?

I would suggest, clearing the data for the app (Android Settings, Applications) and see if that resolves it.

Thanks,
Brendon.

AM
Adam Mercer premium
Replied on Aug 21, 2013 - 16:17 UTC

I'm only seeing version 2.0.1 in the Play Store, I'll wait until 2.0.3 gets pushed out to me and then I'll try again.

Brendon Wadey staff
Replied on Aug 21, 2013 - 16:25 UTC

Adam,

Sorry, that was my mistake. I was meaning to say 2.0.1 and not 2.0.3. Let me know if the clearing of data resolves the issue, and if any of the other suggestions make a difference.

Thanks,
Brendon.

AM
Adam Mercer premium
Replied on Aug 21, 2013 - 16:34 UTC

I created a new test task and was successfully reminded about that. I've edited the tasks and I'll see if I get reminded about those tomorrow. If not I'll clear the cache.

AM
Adam Mercer premium
Replied on Aug 22, 2013 - 13:05 UTC

I was reminded about the edited tasks this morning. Looks like the edit got things working again. Thanks!