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Not getting task reminder notifications since updating to 2.0.x

AM

Since updating to the 2.0.x version of Todoist the reminder notifications for my tasks have stopped working. I have some tasks due at 7am and prior to version 2.0.x I was alerted to these 30 minutes prior, i.e. at 6:30am. Now I'm not getting any notifications at all.

How can I get these reminders about due tasks working again?

All responses

Brendon Wadey staff
Replied on Aug 21, 2013 - 16:03

Hi Adam,

Just to confirm, please make sure you have updated to the latest version which was just pushed out (2.0.3) which could resolve any issues you are having.

If you create a new task with a reminder, do you receive them? If you edit these tasks, and save it, do the reminders then work?

I would suggest, clearing the data for the app (Android Settings, Applications) and see if that resolves it.

Thanks,
Brendon.

AM
Adam Mercer premium
Replied on Aug 21, 2013 - 16:17

I'm only seeing version 2.0.1 in the Play Store, I'll wait until 2.0.3 gets pushed out to me and then I'll try again.

Brendon Wadey staff
Replied on Aug 21, 2013 - 16:25

Adam,

Sorry, that was my mistake. I was meaning to say 2.0.1 and not 2.0.3. Let me know if the clearing of data resolves the issue, and if any of the other suggestions make a difference.

Thanks,
Brendon.

AM
Adam Mercer premium
Replied on Aug 21, 2013 - 16:34

I created a new test task and was successfully reminded about that. I've edited the tasks and I'll see if I get reminded about those tomorrow. If not I'll clear the cache.

AM
Adam Mercer premium
Replied on Aug 22, 2013 - 13:05

I was reminded about the edited tasks this morning. Looks like the edit got things working again. Thanks!