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Push Reminders Still Not Working

JP

I've gone to settings online and enabled push notifications. I have notifications are "on" on my phone and I've enable task reminders. When I send a test push notification, it arrives quickly.

And yet every reminder I have actually received has come via email. I have never received a push notification outside of the test.

What's going on?

All responses

Brendon Wadey staff
Replied on Jul 26, 2013 - 15:14 UTC

Hi Joshua,

Please clarify, have you gone to Todoist.com, top right corner and clicked on the gear icon --> Settings --> Reminders --> Default Reminder --> Mobile Push.

If you have done this and it still does not work, please try reinstalling the android application.

Thanks,
Brendon.

JP
JOSHUA PINKSTON premium
Replied on Jul 28, 2013 - 20:44 UTC

Yes, I had set the Default Reminder to "Mobile Push".

I found that reinstalling the Android application worked initially; however, today I had two recurring tasks due that were set up before the reinstallation. For some reason, they reverted back to email reminders.

Will Todoist only push mobile notifications for tasks that are created (or edited) after the Android app is installed?

Brendon Wadey staff
Replied on Jul 29, 2013 - 00:27 UTC

Joshua,

It shouldn't matter when these tasks were created. Are these the only two recurring tasks created before the Android app install? If these are the only two, there could have been some glitch, which re-doing them would resolve this. Though this should not happen.

If you check these tasks on Todoist.com (right click, Reminders) do they have more than one reminder attached to them? You only received email notifications, or both email and Push?

Thanks,
Brendon.

Scott Hardy
Replied on Aug 02, 2013 - 08:08 UTC

It did not work for me as well initially, however I found out that applications that "hibernate" (i.e. Greenify) could make the app glitch on push notifications. I've whitelisted Todoist on my phone and now the mobile push is working correctly.

Maybe it helps!