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Why does my phone's back button close the app?

HA

Samsung Galaxy 2, gt-i9100, Android 4.0.3

All responses

David Trey staff
Replied on Jan 17, 2013 - 09:12

Hello Harun,

Thank you for your report, I've passed this issue to the developers and we'll try to fix this issue in next updates of our app.

For now, please try to use the back icon in the top-left corner (the TD logo) to navigate back in our app.


Best regards,
David

David Trey staff
Replied on Jan 17, 2013 - 14:12

Harum,

Please tell me - in which view are you when you use the "back" button? The main way to navigate our app is the "up" button in the top-left corner, but if you're editing a task, you can also use the hardware "back" button on your phone to get back to the home view, if you use back again, the app will indeed close.


Best regards,
David

U
Unknown
Replied on Mar 04, 2013 - 08:07

Hi this problem also exists for me. I'm using an HTC one X, jelly bean ROM.
It's quite frustrating as in most apps the back button will return you to the home screen of the app but this one takes me out of whatever project/label/task that I'm in straight to my launcher home. This is very unproductive for a productivity app. I find myself always having to relaunch the app.
Besides that I really like the todoist ecosystem, it works really well for me and I'm a premium user. Just wish you could identify/fix this one problem.
Thanks.

David Trey staff
Replied on Mar 04, 2013 - 09:01

Hello,

Our app follows the official Android guidelines: http://developer.android.com/design/patterns/navigation.html

When you open our app and try to edit a task or add a note to a task, the hardware back button should go one step back to the project or date view. If you press it again in this view, it will go back to the home screen as these two views (project list and task list inside a project or a "today" view) are the same screen within the app which is our first "home" screen.

Please clarify - do you get to Android's home screen also from within the task edit screen?


Best regards,
David

U
Unknown
Replied on Mar 04, 2013 - 19:39

Yes sorry to clarify:
I get back to the todoist 'today' screen for instance, when pressing back from a task. The problem comes when I press back again. I would expect that to take me back to the todoist home screen but it takes me back to Android home.
Thanks.

David Trey staff
Replied on Mar 05, 2013 - 07:10

Thank you for the clarification. We will look into the possibility of treating the left "Projects" pane as a primary page so that the back button will show it when you're viewing the right pane with a project or date content.


Best regards,
David

RD
Ryan Dumaresq premium
Replied on Apr 12, 2014 - 23:03

I just installed Todoist after trying two other apps this week, both of which I promptly removed.
I naturally used my phones hardware back button because it is the most logical and common way to back out of an app. Most other apps (but not all), function just fine and allow me to do the logical. I see this was a concern for people over a year ago, I certainly hope TD doesn't let things like this just fade away. I'm considering upgrading to premium just after I've tested the app, but I don't know if I will now. This is a basic navigation issue that other apps have solved. Now I'm certainly not a software programmer or developer, but I believe the majority of users would usually goto their static hardware back button for one simple reason.

I am running Android 4.1.2 on a Motorola Razr Droid XT910

Thanks,
Ryan

RD
Ryan Dumaresq premium
Replied on Apr 12, 2014 - 23:55

The TD navigation (back) button on the top left of the mobile screen is the farthest and most awkward location to reach when using the phone with one hand. Thankfully my screen is only 4.5"
My Motorola's hardware back button is accessible when using with one hand, without straining to reach it.
I think it is quite important for apps to follow a similar navigation design.

David Trey staff
Replied on Apr 14, 2014 - 06:53

Hello Ryan,

We're using the hardware back button according to Android's official specification. Whenever you edit a task, add a new one, or proceed to any new screen within the app, the back button will correctly move you away from this window. If you reach the primary main screen, then the back button will move you back to the home screen since there won't be any other screen "before" it in the app.


Best regards,
David

RD
Ryan Dumaresq premium
Replied on Apr 16, 2014 - 08:40

Hi David,

Could you clarify which is the Primary Main Screen please?

Ryan

David Trey staff
Replied on Apr 16, 2014 - 09:04

Ryan,

The pane on the left and the task list are the primary screen. Using back there can't go any further back and will go to the home screen. Any other screen "Add task", "Edit task" or anything that shows a separate overlay on top is something you can back out from.


Best regards,
David

HA
Harun Alikadić premium
Replied on Apr 16, 2014 - 10:17

Original comment was related to the previous design. Anyway, the new menu solved part of the problem but also generated new ones. Using the new UI, most of the interaction within the app happens using the what you call the primary screen. The problem is that the app considers primary screen also the application of any filter, project, label or due time.
Everytime the user filters the list, enters the project or a label you should maybe consider that the back button brings the user back to the original filter combination, not out of the app.

This frequent need to relaunch the app is not lovely ...

RD
Ryan Dumaresq premium
Replied on Apr 22, 2014 - 18:11

Thank you David and Harun.
I had to read both of your responses a couple times to make sure I followed 100%.

While I'm glad to hear there has been progress in the past, this newer UI clearly didn't solve all issues.

Harun, I completely agree with you. When I select a project, I consider that I've gone one step deep into the app. Thus the return button should bring me back to TD primary screen, where I can select another project to view.

David, I frequently flip between projects and being told I have to change which button I press because TD developers decided to have multiple Primary screens seems a bit ridiculous to me. This is not what I am looking for in a personal organizing app.
And yes re-launching is really annoying.
Not to mention other issues I'm having like time zone problems.
Perhaps this app is just a bit too basic.